Customer Service - (651) 266-6350
Office Hours: 8 am - 4:30 pm, Monday - Friday
Phone Hours: 7:30 am - 4:30 pm, Monday - Friday
Change of address, billing, water service restoration
24 hours: Account information, Credit card payments on account
(We accept Visa, Mastercard, American Express, and Discover.)
Dispatch Office / Emergencies - (651) 266-6868
24 Hours - Water main, hydrant, street repair; after-hour service restoration
Meter Operations - (651) 266-6850
Office Hours: 7:30 am - 4:00 pm, Monday - Friday
Meter reading and repair
Engineering - (651) 266-6270
Office Hours: 8:00 am - 4:30 pm, Monday - Friday
Permits, water service installations, lead replacement
Plumbing Inspection (651) 266-6270
Office Hours: 8:00 am - 4:30 pm, Monday - Friday
Water Quality/Lab (651) 266-1635
Office Hours: 8:00 am - 4:30 pm, Monday - Friday