The Customer Service office is open from 8:00 am - 4:30 pm.
You can contact us at (651) 266-6350 from 7:30 a.m. - 4:30 p.m. or via email.
We can help with a change of address, billing, water service restoration, or direct you to the correct department.

We provide retail services, including billing and infrastructure maintenance, to:

• Falcon Heights
• Lauderdale
• Maplewood
• Saint Paul
• West Saint Paul
• Mendota Heights

 

We provide water directly to small numbers of residents in:

• Lilydale
• Mendota
• Newport
• South Saint Paul
• Sunfish Lake

 

We provide wholesale services, in which we deliver the water to the city while the city maintains the water system and bills its own customers, to:

• Little Canada
• Roseville

Each quarter a customer newsletter is produced with news and information about the utility. To view online requires Adobe Acrobat Reader. For a print version, please call Customer Service during business hours.

Spring 2013

Previous issues:

• Winter 2013
• Fall 2012 
• Summer 2012
• Winter 2012
• Fall 2011 
• Summer 2011 
• Winter 2011 
• Past Issues

 

View other department contacts and the 24-hour emergency number.