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Residents receive solicitation offering insurance

Recently, a question has come to us from some of our customers who have been solicited by one or more private businesses.

The question is whether they need insurance to cover potential expenses from maintaining, repairing, or replacing the water service coming to their home from the street.

Saint Paul Regional Water Services is not affiliated with any agency that offers such a product, and we make no recommendations as to their use. That decision, like purchasing a warranty on any other personal product, or buying any other insurance policy, is up to the homeowner.

It is true that homeowners are responsible for the water service line from the property line (usually at the back of the sidewalk) to their home. That includes any repairs, replacements, or maintenance required on that section of pipe. Damage to that section of pipe is not common, but certainly does happen.

We encourage customers who have been offered such insurance to discuss their coverage with their current insurance company, another expert in the field of insurance, or the company offering the water service line policy. Armed with that information, you can make a decision that best fits your own needs.

You are more than welcome to contact us to find out more about your water service line, such as the materials used and when it was laid, if that will help you make your decision.

Our customer service representatives can be contacted at 651-266-6350.

For more Archived News & Events, select Water Services News Archives.

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