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Saint Paul Regional Water Services customers who receive solicitations for free city water test are target of sales pitch

Saint Paul, Minn. March 9, 2009: Saint Paul Regional Water Services (SPRWS) has been notified by several customers that a company is performing an automated phone solicitation offering Saint Paul residents the opportunity to have a free city water test performed at their home. The SPRWS Customer Service center has received numerous calls from persons contacted by this company wondering why SPRWS is testing the water at their home.

SPRWS does not have any affiliation with the company that is performing this campaign. The test appears to be a means to sell water treatment systems to home owners; it is not sanctioned by SPRWS. If customers have questions about the quality of the water supplied to their homes by SPRWS, they can contact us at 651-266-6350.

SPRWS would like to also remind area residents that our employees will identify themselves and our utility when asked to do so. In addition, all SPRWS employees working in the field carry photo identification cards. If someone does claim to be with SPRWS or any city department, and has proper identification, residents can still call that department for verification. The number to call Saint Paul Regional Water Services is 651-266-6350.

For more Archived News & Events, select Water Services News Archives.

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